Privacy policy
Privacy Policy
Billy Harrington — UK GDPR Compliance & Personal Data Protection | Effective Date: 9 September 2026
At Billy Harrington ("we", "us", or "our"), operated commercially by Starlux Global LTD (and affiliated with Shining Global Fashion Limited), we are committed to safeguarding your personal data and maintaining total transparency regarding our data processing practices.
This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us. Our e-commerce storefront is hosted on Shopify, providing a secure, encrypted shopping environment. Our data practices comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018.
UK GDPR COMPLIANT | ENCRYPTED PCI-DSS PAYMENT PROCESSING | POWERED BY SHOPIFY
1. Personal Information We Collect or Process
When we refer to "personal information," we mean any information that identifies, relates to, or can reasonably be linked to an individual. Depending on how you interact with our Services, we process the following categories:
| Category | Personal Data Types & Examples |
|---|---|
| Contact Details | Full name, delivery address, billing address, phone number, and email address. |
| Financial Information | Payment card details, transaction confirmations, and payment method details (processed securely under PCI-DSS standards; full card numbers are never stored directly on our servers). |
| Account & Transaction Data | Username, password, security settings, order history, cart items, wishlist, returns, exchanges, and customer support communications. |
| Device & Technical Usage | IP address, browser type, network connection, device identifiers, site navigation, and interaction data collected via cookies and tracking technologies. |
2. How We Use Your Personal Information
We process your personal information lawfully and proportionately for the following business purposes:
- Service Delivery & Contract Fulfillment: Processing orders, fulfilling purchases, managing payments, arranging shipping and delivery, and facilitating returns or exchanges.
- Customer Support & Relationship Management: Responding to inquiries, sending order confirmation updates, and managing your account settings.
- Marketing & Advertising: Sending promotional emails or SMS notifications (where permitted or explicitly consented to) and showing tailored online advertisements based on your activity.
- Security & Fraud Prevention: Authenticating account access, verifying transactions, detecting malicious activities, and maintaining store security.
- Legal Compliance: Complying with tax, accounting, and statutory obligations under UK law or in response to valid legal requests.
3. Disclosures, Shopify Platform & International Transfers
Service Providers: We share necessary personal data with trusted third parties performing services on our behalf (e.g., payment gateways, logistics partners, analytics providers, and cloud storage hosts). We do not sell your personal information.
Relationship with Shopify: Our storefront is powered by Shopify. Shopify collects and processes data to maintain platform reliability and security. For complete details, review the Shopify Consumer Privacy Policy.
International Data Transfers: Because our digital infrastructure and fulfillment partners operate globally, your data may be transferred and processed outside the UK and European Economic Area (EEA). When data transfers occur, we rely on recognized legal transfer mechanisms, such as the UK International Data Transfer Agreement (IDTA) or European Commission Standard Contractual Clauses (SCCs).
4. Your Rights Under UK Data Protection Law
Under the UK GDPR, you hold specific statutory rights regarding your personal data:
- Right to Access / Know: You may request access to the personal information we hold about you.
- Right to Erasure (Delete): You may request that we delete your personal information, subject to statutory record-keeping exceptions.
- Right to Rectification (Correct): You may request correction of inaccurate or incomplete personal data.
- Right to Portability: You may request a copy of your personal data in a structured, machine-readable format.
- Right to Opt-Out: You can unsubscribe from marketing emails at any time using the link provided in our emails or opt out of targeted advertising by emailing us.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the UK data protection supervisory authority, the Information Commissioner's Office (ICO) (ico.org.uk).
To exercise any of these rights, please contact us at info@billyharrington.com.
⚠️ IMPORTANT NOTICE REGARDING PHYSICAL RETURNS
Do NOT send physical product returns or parcels to our registered corporate office in Southall or Bristol without prior authorization.
Unsolicited returns sent without prior approval cannot be accepted or processed. If you need to request a return or exchange, please email customer support at info@billyharrington.com to receive official authorization and routing details.
Data Controller & Company Contact Details
Store Brand: Billy Harrington
Legal Operating Entity: Starlux Global LTD (Trading as Billy Harrington)
UK Company Registration: 17214335
Associated Partner Entity: Shining Global Fashion Limited (Hong Kong)
Privacy & Support Email: info@billyharrington.com
Customer Phone: +44 7423 023175
Logistics & Forwarding Hub
Billy Harrington Logistics
122 Pen Park Road
Bristol, BS10 6BP
United Kingdom
(Prior email approval required)
Registered Corporate Office
Starlux Global LTD
17 Kingsbridge Crescent
Southall, UB1 2DL
United Kingdom
(Administrative Office — No Returns)
© 2026 Billy Harrington | Operated by Starlux Global LTD (Co. No. 17214335) | All rights reserved