Contact information

Contact Information

Billy Harrington — Customer Support & Corporate Details | Last Updated: September 2026

Have a question about your order, product specifications, or shipping status? At Billy Harrington, operated commercially by Starlux Global LTD, we are committed to providing you with dedicated, transparent, and prompt customer support.

Customer Support

Email Support:
info@billyharrington.com

Phone Support:
+44 7423 023175

We aim to respond to all inquiries within 24 to 48 working hours. For faster assistance, please include your order number in your message.

Operating Hours

Monday – Friday: 09:00 – 18:00 (GMT / BST)

Saturday & Sunday: Closed (Limited email support)

Daily Order Cut-Off Time: 6:00 PM (18:00)

Inquiries received outside of business hours or on UK bank holidays will be processed on the following working day.

⚠️ IMPORTANT NOTICE REGARDING PHYSICAL RETURNS

Do NOT send physical product returns or parcels to our registered corporate office in Southall or to Bristol without prior authorization.

Our registered office in Southall is purely an administrative facility and cannot receive or process parcel returns. Unsolicited returns sent without prior written approval will be rejected. Always email customer support at info@billyharrington.com to receive official authorization and routing instructions for our returns hub.

Company Profile & Registered Addresses

Store Brand: Billy Harrington

Legal Operating Entity: Starlux Global LTD (Trading as Billy Harrington)

UK Company Registration: 17214335

Associated Partner Entity: Shining Global Fashion Limited (Hong Kong)

Customer Support Email: info@billyharrington.com

Customer Phone: +44 7423 023175

Forwarding & Logistics Hub

Billy Harrington Returns
122 Pen Park Road
Bristol, BS10 6BP
United Kingdom
(Prior email authorization required)

Registered Corporate Office

Starlux Global LTD
17 Kingsbridge Crescent
Southall, UB1 2DL
United Kingdom
(Administrative Office — No Returns)