FREE SHIPPING ON ALL ORDERS (£0.00) | 30-DAY RETURNS | £0.00 RESTOCKING FEE

How much does shipping cost?

Standard shipping is completely free (£0.00) on all orders. There are no minimum spend requirements and no hidden fees at checkout.

What are your order processing and delivery timeframes?

• Daily Order Cut-Off Time: 6:00 PM (18:00 BST / GMT)
• Order Processing Time: 1 to 3 working days (Monday–Friday)
• Delivery / Transit Time: 6 to 10 working days (Monday–Friday)
• Estimated Total Delivery Time: 7 to 13 working days

*Note: Orders placed after 6:00 PM or during weekends/bank holidays will begin processing on the next working day.

How can I track my parcel?

Once your order has been dispatched from our fulfillment facility, you will automatically receive a confirmation email containing a tracking number and a link to monitor your delivery in real time.

Where are items shipped from?

To provide curated fashion and apparel at direct-value prices, items are dispatched directly from our specialized international manufacturing and fulfillment partners. Delivery times reflect international transit.

Can I return my order if I am not satisfied?

Yes. You can return your purchase within 30 days of receipt. The item must be in its original condition, unworn/unused, with all original tags, accessories, and packaging intact. There are zero restocking fees (£0.00).

How do I start a return?

To initiate a return, email info@billyharrington.com with your order number and reason for return. Our support team will reply with authorization and official return routing instructions.

*Important: Do not send items to the address on your parcel or to our administrative office in Southall without contacting us first.

Who pays for return shipping?

• Change of Mind Returns: The customer is responsible for covering return postage fees.
• Faulty, Damaged, or Incorrect Items: Billy Harrington covers or reimburses return shipping costs and provides a full refund.

How long does it take to receive a refund?

Once your return is delivered to our authorized returns hub and inspected by our team, approved refunds are issued within 10 working days back to your original payment method.

Can I cancel or change my order?

We process orders rapidly. If you need to amend or cancel an order, email info@billyharrington.com as soon as possible. Once an order has been dispatched, it cannot be cancelled or recalled while in transit; you must receive the parcel and follow the standard return process.

Which payment methods are accepted?

All payments are 256-bit SSL encrypted. We accept major credit/debit cards (Visa, Mastercard, American Express, UnionPay) and express digital wallets (Apple Pay, Google Pay, Shop Pay).

Who operates Billy Harrington?

Billy Harrington is operated by Starlux Global LTD (UK Company Registration No. 17214335) in partnership with Shining Global Fashion Limited (Hong Kong).

⚠️ IMPORTANT NOTICE REGARDING PHYSICAL RETURNS

Do NOT send physical returns to our registered office in Southall or to Bristol without prior authorization.

Our registered office in Southall is an administrative facility and cannot receive parcel returns. Unsolicited returns sent without prior written approval will be rejected. Always email customer support at info@billyharrington.com to receive official authorization and routing instructions for our returns hub.

Billy Harrington

Operated by Starlux Global LTD (Co. No. 17214335)

Support Email: info@billyharrington.com

Support Phone: +44 7423 023175

© 2026 Billy Harrington | Operated by Starlux Global LTD (Co. No. 17214335) | All rights reserved